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registration problems

Posted: January 25, 2013 at 7:29 am

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Andreas Gutjahr

January 25, 2013 at 7:29 am

Hello,
we installed event Espresso on our Website http://shiftconsulting.de/?page_id=651. Unfortunenately there are some problems I can’t solve.
1-when someone registers for an event the “thank you” page will not be shown. Instead he will be returned to the event registration page without any confirmation of the booking. I guess this might be a problem with the permalinks or the name of the pages?
2-the automatical sending of the confirmation email does not work. So neither we nor the person who registered for en event can see, if registration is done.
3- if I try to print out the pdf bill I get the following message: “Warning: getimagesize() [function.getimagesize]: http:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /kunden/376368_44309/webseiten/consulting/wordpress/wp-content/plugins/event-espresso/class/fpdf/fpdf.php on line 1208
Warning: getimagesize(../wp-content/uploads/2013/01/Logo_SHIFTconsulting.jpg) [function.getimagesize]: failed to open stream: no suitable wrapper could be found in /…/wordpress/wp-content/plugins/event-espresso/class/fpdf/fpdf.php on line 1208
FPDF error: Missing or incorrect image file: …/wp-content/uploads/2013/01/Logo_SHIFTconsulting.jpg”

What can I do to fix the problems?
Thank you for help!


Kim Hadley

January 25, 2013 at 10:07 am

I have the same fist two problems! I’m ready to go live with the site but can’t without resolving these issues. Please help!


Josh

  • Support Staff

January 25, 2013 at 4:35 pm

Hi Andreas and Kim,

Andreas, there issome code from the theme that is breaking the [ESPRESSO_EVENTS] shortcode. Can you try wrapping the shortcode on the /register page with the [raw] short tag?

It will look like this:
[raw][ESPRESSO_EVENTS][/raw]

This will fix problems one and two.

Kim, if the above doesn’t help, please start a new topic thread and post a link to your site so we can help you there.

Issue #3 is from the server being configured have the allow_url_fopen option deactivated. You can ask your hosting company if they can activate it. Or, if you have access to the php.ini file on your server, you can try changing:
allow_url_fopen=0

to

allow_url_fopen=1

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