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Registration page shows only " Event Registration [ESPRESSO_EVENTS]"

Posted: July 13, 2013 at 4:53 am

Viewing 5 reply threads


Everest

July 13, 2013 at 4:53 am

Hi,
I have made an event, when clicking on “Event Registration” on the menu, the registration page comes up without any events listed. I only see:”Event Registration [ESPRESSO_EVENTS]”.

In calendar page I can see the events I have created, pointing on them the pop up registration window shows up. Clicking on “Register now” here brings me to the same registration page where it says:”Event Registration [ESPRESSO_EVENTS]”.

– What is your WordPress version?
3.5.2
– What are the versions of Event Espresso and the installed add-ons?
Event Espresso v3.1.33.3.P
JSON API v2.0
Ticketing v2.0.10.1
Recurring Events v1.1.7.1
Social Media v1.1.5.1
Events Calendar v2.0.6.1
Roles & Permissions (BASIC) v1.5.4.1
Multiple Event Registration v1.0.4
Custom Files v3.1
Social Coupon Integration v1.5.3.1
MailChimp Integration v1.1
WP User Integration v1.9.7.2

– Is this a new installation, or one that was recently upgraded?
New instalation.I installed Event Espresso Lite, but I had the same issue. I purchased the pro version with hope not having this issue there.
-If your site is online, please include a link to the registration page.
http://ilovedancing.no/event/event-registration/


Everest

July 13, 2013 at 5:10 am

Ah, sorry I forgot to mention that I use PageLines Framework by Pagelines as my site’s template.


Dean

July 15, 2013 at 12:48 am

Hi Reyza,

A few things to check/try here.

1) In the Event Espresso > General settings, are the pages in the Main Pages section correct? Eg Main Page is event-registration, etc. Can you try resaving the options?

2) If number one fails please delete the 4 pages created by Event Espresso (remove from Trash also) and re-create them or similarly named ones, with the correct shortcodes (see General Settings). Then make sure they are set correctly in General Settings and save.

Sometimes the auto generated ones go wrong for some reason.

If neither of those work, please advise and we can look into this further.


Everest

July 15, 2013 at 5:58 am

Hi Dean,
Thank you for your prompt respond.
I tried both options.
The problem still remains.
I even rename the registration page (after deleting and removing the old page/s from the trash.

GOOD NEWS!
I deleted and removed the pages from the trash.
Created a new registration page and named it “Register”.
Then I updated the main pages setting under EE General settings.
Now it seems it works fine.
Thanks for the great support.
Best regards,
Reyza 🙂


Dean

July 15, 2013 at 6:14 am

Hey,

Glad it’s working now and sorry for any inconvenience with that, we are still not sure why this occasionally happens.

I’ll mark this thread as resolved, if you have any new questions or issues, please start a new thread.

Thanks!


Everest

July 15, 2013 at 6:18 am

No problem, the important thing is that the issue seems to be resolved:)
Another thing, when I re created the “Event Resitration” page the other 3 pages were made automaticly!
Just for your information
Take care and thanks again.
Reyza

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