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Registration page just refreshes and doesn't go to payment page

Posted: October 14, 2014 at 5:59 pm

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Michael Mansell

October 14, 2014 at 5:59 pm

Hello,

I have an event setup and have inputted my event payment info for paypal and the price but when I do a test registration the form just refreshes and doesn’t go to the payment page. The registration does go through but the payment shows as incomplete as there is no option to make the payment on the registration page after submitting the form.


Lorenzo Orlando Caum

  • Support Staff

October 14, 2014 at 8:19 pm

Hi Michael,

When you say testing, does that mean that PayPal is in test mode (sandbox mode) or is the site using live credentials (ready to accept real payments)?

What do you have set for the bypass payment page setting? This can be found in the payment settings page for PayPal within your WordPress dashboard.


Lorenzo


Michael Mansell

October 14, 2014 at 8:48 pm

It is in live mode. Ready to accept payments. The bypass payment overview page is set to no.


Tony

  • Support Staff

October 15, 2014 at 5:42 am

Hi Michael,

I have replied to your other thread regarding this issue.

https://eventespresso.com/topic/not-redirecting-for-paypal-payment-after-event-registration/

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