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Registration not working for customers using cell phones

Posted: May 21, 2021 at 10:10 am

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MCCT Admin

May 21, 2021 at 10:10 am

Customers using cell phones are getting the message “Oops! That page can’t be found” when they click “Register Now” after choosing the number of tickets to purchase. This is not happening to customers accessing the site from PCs.


Seth Shoultes

  • Support Staff

    •

May 24, 2021 at 7:08 am

Hi there,

Try resetting the Permalink settings with your WordPress Settings > Permalinks page. Just visit the page, then press the Save Changes button at the bottom of the page.

If that doesn’t work, then can you please share a link to the events page so I can take a look? You can share the link privately if you want.
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Seth Shoultes 3 years, 6 months ago ago

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