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Registration not working (9)

Posted: June 7, 2019 at 8:49 am

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TTB2018Fm

June 7, 2019 at 8:49 am

This morning we started getting an error message on registrations.

Yellow hand shows with message:
We’re sorry, you are not allowed to proceed
Our server stopped processing your request. Your request looks suspicious or similar to automated requests from spam posting software. If you believe you should be able to perform this request, please let us know.

What is causing this and how do I make it stop quickly. Registration was working yesterday.

  • This topic was modified 5 years, 5 months ago by TTB2018Fm.
  • This topic was modified 4 years, 8 months ago by Garth.


Tony

  • Support Staff

    •

June 7, 2019 at 9:11 am

Hi there,

A quick Google search shows the above message is from the Cerber Security, Antispam & Malware Scan plugin.

However, I don’t use that plugin so why it is blocking the request I can’t say. I’d recommend you contact their support for more details on this as the error isn’t from EE itself.
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Updated by Tony 5 years, 5 months ago ago

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