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Registration not Working — Your form data could not be applied to any valid reg

Posted: February 11, 2015 at 11:51 am

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Matt Maher

February 11, 2015 at 11:51 am

I am having people tell me they are getting the following error: “Your form data could not be applied to any valid registrations” “EE_SPCO_Reg_Step_Attendee_Information – process_reg step- 571”

I to figure this out asap as I am losing registrations because of the issues. from what I can find, it says on the forum that this shouldn’t be an issue with version 4.6.4 which is what I am using. I don’t have any caching plugins.


Lorenzo Orlando Caum

  • Support Staff

February 11, 2015 at 12:45 pm

Hi Matt, please backup your WordPress and update to Event Espresso 4.6.5.

Were you recently using any caching plugins on your site such as WP super cache or W3 total cache? As in, they were running but may be now deactivated.


Lorenzo


Josh

  • Support Staff

February 11, 2015 at 1:31 pm

Hi Matt,

If anyone tells you that they see that message, please ask them go to supportdetails.com and ask them to send you the report it generates. We need to know the details of the web browser they are using in order to investigate.

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