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Registration not recorded when using coupons?

Posted: August 6, 2014 at 6:29 pm

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Robert Harris

August 6, 2014 at 6:29 pm

Hello there, I received a few reports from users who completed the registration and said that they should be receiving a confirmation email, but in the back-end those users are not listed anywhere and they never received any emails.

The only common thread is that they may have used a 100% OFF coupon when registering.

Any ideas where I can start?

I’m using:
vent Espresso version: 3.1.36.5.P
WordPress version: WP 3.9.1

Thanks,
Patrick


Lorenzo Orlando Caum

  • Support Staff

    •

August 6, 2014 at 7:21 pm

Hi Patrick,

Are you able to duplicate this issue when a coupon is used?

—
Lorenzo
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Updated by Lorenzo Orlando Caum 10 years, 3 months ago ago

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