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Registration Mail not sending EE4

Posted: October 13, 2014 at 1:49 pm

Viewing 4 reply threads


Evonline Marketing Digital

October 13, 2014 at 1:49 pm

Event Espresso Version 4.4.3.p
Wordpress Version 4.0

Hi there,

I’m not receiving any registration mail, and when I try to re-send it, it crashes with a headers already sent error.

I change to wordpress default twentyfourteen theme and disabled all the plugins and it still didn’t work.

What should I do?

Thanks.

Cheers


Jonathan Wilson

October 13, 2014 at 3:00 pm

Hi there,

Event Espresso uses the wp_mail() function to send mail. Meaning if your WordPress install can not send mail neither can Event Espresso. Are you able to receive emails from other plugins or from WordPress?

I would start by checking your install can send mail using a plugin such as WP Check Email.


Evonline Marketing Digital

October 14, 2014 at 6:30 am

Hi Jonathan,

I’ve tested and found the issue, and was able to receive the e-mail.

But when I use the “resend registration details” link on registration page, even though I receive the mail I’ve got the following error.

http://prntscr.com/4w2j61

Thanks again


Lorenzo Orlando Caum

  • Support Staff

October 14, 2014 at 8:11 am

Hi,

Does it work if you turning WordPress debugging off on your site?

define('WP_DEBUG', false);
  if (WP_DEBUG) {
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', true);
}

Also, could you go to each of the message types in the settings screen for the Messages system and drag them to the right box to deactivate them.

Then reverse your steps to reactivate them.


Lorenzo


Evonline Marketing Digital

October 14, 2014 at 8:41 am

Hi Lorenzo,

Thanks for the quick reply, now I have it working smoothly.

Thank you guys.

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