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Katelyn
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July 19, 2023 at 10:57 am
Related to: https://eventespresso.com/topic/creating-multiple-users-upon-registration-of-an-event/
There’s one user on the backend of the website that cannot get any orders to show up on their account. This happened a while back; going forward, will I have to adjust these orders every single time that user purchases something?
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Tony
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July 19, 2023 at 2:01 pm
Hi there,
It depends on the specific reason for this.
Can you add some more details on this?
For example has this user also been registered using incorrect value previously?
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Katelyn
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July 19, 2023 at 2:05 pm
This reply has been marked as private.
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Tony
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July 19, 2023 at 2:07 pm
Ok, so I’m going to need a more detailed run down of this.
It sounds like the WP User account is linked to an EE_Contact that has no registrations assigned to it (because its the ‘wrong’ details that don’t match registration info entered) but I’m currently just guessing.
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