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Registration Form

Posted: April 18, 2014 at 3:45 pm

Viewing 5 reply threads


Scott Zuckerman

April 18, 2014 at 3:45 pm

If I don’t select a field to be required in the system fields, they are not showing up on the registration page. For example Address 2

In addition, is there a way in the export to CSV to have it export all fields, including the custom ones we created?


Lorenzo Orlando Caum

  • Support Staff

April 18, 2014 at 4:25 pm

Hello,

Questions that are part of a question group should be appearing. Could you link to an event page so I can take a look?

This will help me better answer your questions.


Lorenzo


Scott Zuckerman

April 18, 2014 at 4:45 pm

Lorenzo,

Just go to specialneedsexpos.com Click on New Jersey and why exhibit and you can go through the registration there. In addition, the form is still not displaying correctly…Cannot register.


Lorenzo Orlando Caum

  • Support Staff

April 18, 2014 at 7:30 pm

Alright, please check the questions for the Address Question group to make sure that they are all enabled:

http://cl.ly/image/1y3A2Q0l100S


Lorenzo


Scott Zuckerman

April 19, 2014 at 4:02 pm

My problem was fixed with regards to fields not showing up….I didn’t have them checked off…thank you. That said, still need to know two things written at the top of this post:

1. Will the CSV export all fields including the custom ones I created or just the basic fields shown on the screen?

2. My paypal and Cheque icons are displaying with X in the box and no graphic upon check out. Feel free to check this out by doing a test registration on our site. http://www.specialneedsexpos.com and click on why exhibit. Thanks

Scott


Lorenzo Orlando Caum

  • Support Staff

April 19, 2014 at 5:41 pm

Hello,

Event Espresso 4 should be exporting all of the questions that are asked for a registrant/attendee.

A broken image means that the image location needs updating. You can do this in WP-admin –> Event Espresso –> Payment Settings.

Click on your payment gateway and scroll down to the bottom and double-check the URL. Be sure to save changes.


Lorenzo

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