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Registration error after updating

Posted: August 24, 2015 at 3:10 pm

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HopFamilies

August 24, 2015 at 3:10 pm

Just had someone try registering for the first time after updating to the latest version, they got this error:

Fatal error: Cannot redeclare class EE_SPCO_Reg_Step_Payment_Options in /home/account/public_html/wp-content/plugins/event-espresso-core-reg/modules/single_page_checkout/reg_steps/payment_options/EE_SPCO_Reg_Step_Payment_Options.class.php on line 195

I need this resolved ASAP as we are having another batch of registrations starting on Wednesday. Thanks!


HopFamilies

August 24, 2015 at 3:13 pm

Click the Register Now link at http://hopfamilies.com/register/hop/ and you’ll see.


Josh

  • Support Staff

August 24, 2015 at 6:05 pm

Hi there,

The error message means that you didn’t delete the Event Espresso 4.7 plugin files and folders before you FTP’ed up the Event Espresso 4.8 plugin files and folders.

You can fix this by deleting the /wp-content/plugins/event-espresso-core-reg/ folder and installing a fresh copy of Event Espresso that you download from your account page.


HopFamilies

August 27, 2015 at 6:21 am

OK thanks – we’re all good now.

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