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Registration Email not listing the class date & time in a logical way – or?

Posted: August 30, 2018 at 3:07 pm

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scaldwell

August 30, 2018 at 3:07 pm

Hi there
So when a user signs up for Starting an Apparel business (not the series) on this page: https://portlandfashioninstitute.com/events/start-an-apparel-business-2/

They get this registration data/time data: http://prntscr.com/kotwl6

We are using these shortcodes:
[RECIPIENT_TICKET_LIST]
[RECIPIENT_DATETIME_LIST]

But really, we just want the info that is located here: http://prntscr.com/kotvxx

I’m not sure why it looks so confusing on their registration receipt. Can you help guide me to show it like the details in the screenshot above?

Here’s how it looks on the event: https://prnt.sc/kotsin

I hope I’ve given enough details for you to understand…Thank you!
Shelly


Josh

  • Support Staff

August 30, 2018 at 3:17 pm

Hi Shelly,

It looks like you need to edit the event so each ticket connects to the applicable datetime. Right now either ticket gives you access to both datetimes.

You can make those edits by clicking on the little gear icon to open up the advanced ticket options within the event editor.

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