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Registration email confusion

Posted: April 29, 2014 at 2:10 pm

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Jennifer Baca

April 29, 2014 at 2:10 pm

Hi,

I’ve set up some test events and registered for them. As the buyer, I get a confirmation email in my buyer’s email account like this:
———————-
***This is an automated response – Do Not Reply***

Thank you Jack Buyer for registering for Test Event 2 Waitlist.

This event starts at 7:00 pm on May 31, 2014 and runs until 10:00 pm on May 31, 2014.

Location:
XXX W Burbank Blvd
Suite R
XXXXXXX, CA
91XXX
United States

Phone: 844-ufoodie (836-6343)

Google Map: Map and Directions

We hope that you will find this event both informative and enjoyable. Should you have any questions, please contact mike@jet-set-art.com.

If you have not done so already, please submit your payment in the amount of $1.00.

Click here to review your payment information View Your Payment Details.

Edit Registration Details

Thank You.
—————

As the primary contact in Event Espresso I get a confirmation email to the address I’m using for that. This email is like so:

———-
<———————————————->
Test Event 2 registration confirmation
<———————————————->
Registration Summary:

Primary Attendee

Jack Buyer

buyer2ufoodie@gmail.com Test Event 2 | General Admission May 31, 2014 – May 31, 2014 7:00 pm – 10:00 pm 1 attendee
Additional Information:

Registration ID:
11-535fff08dd269
First Name:
Jack

Last Name:
Buyer

Email:
buyer2ufoodie@gmail.com
Ticket(s):

Download/Print Ticket:
Jack Buyer

Invoice:
Download PDF Invoice
——————

My question is why (as the admin, or primary contact) do I get an email that allows me to download a ticket to the event. The email the buyer gets does not have that ticket download in it. Shouldn’t the buyer’s confirmation email have a ticket download and pdf receipt in it? Thanks again for you help?


Sidney Harrell

April 29, 2014 at 3:38 pm

The admin email is hard coded in email.php, so it is not easy to change. The registrant’s email, on the other hand, is easy to edit in the admin. So if you do not have the ticketing add-on installed, you don’t want the registrant email to have the ticket link in it. When you install the ticketing add-on, you can add the ticket link into the email by using the shortcode [ticket_link].

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