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Registration date and time reverts as soon as I save

Posted: March 1, 2018 at 2:09 pm

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Hanna Bernard

March 1, 2018 at 2:09 pm

Please help! Our customers are complaining that they can’t sign up. It says registration is closed but shouldn’t be. When I check the event, the registration from/to has changed to past dates. When I change it to what it should be, it reverts back to past dates as soon as I save. Help!


Josh

  • Support Staff

March 1, 2018 at 2:28 pm

Hi there,

Please see this post for the solution:

https://eventespresso.com/2017/08/important-upcoming-changes-dates-times/

tldr; You’ll need to change your site’s timezone option from UTC-8 to a setting that matches a city in your timezone.

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