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Registration Checkout page shows blank [ESPRESSO_CHECKOUT].

Posted: August 27, 2014 at 6:32 am

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Yu Chiet

August 27, 2014 at 6:32 am

The Registration Checkout page used to be working until one day it stopped working.

After selecting the number of tickets for an event, clicking Register Now button will lead to a blank Registration Checkout with the shortcode [ESPRESSO_CHECKOUT] being displayed as the only text on the page.

What could be wrong? There is no error message and PHP error_log.txt doesn’t show anything. Is it due to problem with Hooks or Filters?

WordPress Version: 3.9.2
PHP Version: 5.3.28
MySQL Version: 5.5.37
Event Espresso Version:4.3.1.p

Plugin:
CCS-Navigation
Duplicator
Event Espresso
Event Espresso – Calendar
IM8 Exclude Pages
Simple Ads Manager
WooCommerce
WP-Members


Tony

  • Support Staff

August 27, 2014 at 6:40 am

Hi,

If you edit the page containing [ESPRESSO_CHECKOUT], make no changes and just click update, does the shortcode then parse correctly?


Yu Chiet

August 27, 2014 at 11:38 pm

Yes I have made the update, still the same.

Is it due to corrupted record?
Btw how to do a site migration for all my events? Is there a tool to do so? Would appreciate if I can get some guidance.


Tony

  • Support Staff

August 28, 2014 at 4:48 am

Are you running any caching? (either within a WP Plugin or on the server)

If you create a new page and put [ESPRESSO_CHECKOUT] within that page, publish it. Then go to Event Espresso -> General Settings -> Critical Pages. Select the new page within the ‘Registration Checkout Page’ dropdown and save the settings. Then retest a registration.

Do the checkout then load?

Btw how to do a site migration for all my events? Is there a tool to do so? Would appreciate if I can get some guidance.

Migrating your EE4 events from one site to another? We don’t have a tool to do this.

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