Support

August 19, 2023 at 10:18 am

This problem seems to have been created in an update pushed in the last couple of months. I rolled back to a several month old backup and the problem did not exist. This is not an issue with display size or browser zoom. In calling customers with abandoned shopping carts the are saying they don’t want to complete the purchase if the checkout page is not legible. I’ve seen others with this issue, but I did not find a resolution. Am switching to use gravity forms to hopefully recover some lost sales until this can be resolved.
I appreciate any help you can provide!

Steve