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WASDF
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August 19, 2023 at 10:18 am
This problem seems to have been created in an update pushed in the last couple of months. I rolled back to a several month old backup and the problem did not exist. This is not an issue with display size or browser zoom. In calling customers with abandoned shopping carts the are saying they don’t want to complete the purchase if the checkout page is not legible. I’ve seen others with this issue, but I did not find a resolution. Am switching to use gravity forms to hopefully recover some lost sales until this can be resolved.
I appreciate any help you can provide!
Steve
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Rio
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August 20, 2023 at 7:04 pm
It is marked as spam by the system because you sent 3 ticket with the same message. No worries, we got your ticket.
For the checkout, our plugin css code is using “em” instead of fixed “px”, em is font-relative unit is equal to the computed value of the font-size property of the element on which it is used. We use em so the size of font to depend on the current font size. On the other hand, px or pixel, is an absolute unit.
Can you send me a link of your checkout. I may suggest CSS code you can use there. Please send reply in private.
thanks
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