Support

June 27, 2017 at 6:19 am

Hi there,

Currently Event Espresso does not officially support a separate ‘purchaser’ and it considers the ‘Primary registrant’ to be the same of the purchaser.

What you can do is add a set of custom questions specifically for the purchaser information and then use the answers to those questions for the emails, invoice etc. Note however that if the purchasers IS the primary registrant they will need to provide their details twice for the above to work.

I can provide more details if that sounds like it will work for you?

June 28, 2017 at 6:47 am

Ok, so you will need to create a custom question group:

Event Espresso -> Reg form -> Question Groups

For example a ‘Purchaser Info’ question group.

Then create custom question and assign them to that group, you’ll need details such as ‘Prucahser Name’, ‘Purchaser Email’, addresss details and so on.

Then assign the ‘Purchaser Info’ question group to the ‘Primary Registrant’ questions groups within the event, it is the top set of question groups shown in this example – http://take.ms/1CBvc

So now when you register onto the event you’ll have a section that collects all of the Purchaser details you want to use. Which sections of EE does you want those details to be used on?

June 29, 2017 at 6:03 am

Ok for those you need to edit the templates, go to:

Event Espresso -> Messages -> Default message templates -> Invoice.

Where the bill to section is you want to use the [PRIMARY_REGISTRANT_ANSWER_*] shortcodes.

The shortcode is a dynamic shortcode and you add the ‘question text after the * to pull a specific custom question answer.

So for example if you have a Question that has the question text set to ‘Company Name’ you would use:

[PRIMARY_REGISTRANT_ANSWER_* Company Name]

Then repeat the same steps for the receipt.

Note – the question text must match the question text for the question you want to pull exactly.