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Registration boxes not fully visible

Posted: December 27, 2016 at 2:39 pm

Viewing 8 reply threads


Matt

December 27, 2016 at 2:39 pm

I am having a slight issue with the registration form on the site.

The website & theme have a boxed layout and I am not sure if this might be partly to blame?

Essentially, the questions are visible, but the right hand end of the boxes are not visible, as if the screen shown is too narrow for the display?

I am not sure if this is a theme issue, or plugin issue – although all other pages/post on the site do appear display correctly.


Josh

  • Support Staff

December 27, 2016 at 2:52 pm

Hi Matt,

It’s quite likely a theme issue, and you can verify by going to the WP Customizer to preview another theme while on the registration page.

Is the problem you’re seeing now related to the one in the topic you started a year ago?

https://eventespresso.com/topic/registration-page-question-formatting/


Matt

December 27, 2016 at 3:04 pm

No, this is different and the problems I had a year ago are not present now.

I think I have not noticed this before as I did not test on a mobile device properly before.

While it isn’t the biggest of issues, I would like to fix it if possible.

I can’t seem to use the preview as there is no direct link to an event – unless you know a way to make this possible?


Josh

  • Support Staff

December 27, 2016 at 3:10 pm

You can view the registration page on the front end (you’ll need to select a ticket first) then click on Customizer in the WP Toolbar. The fix will likely involve adding some CSS to compensate for the theme’s conflicting form field styles, like you did last year.


Matt

December 27, 2016 at 3:22 pm

Thanks.
Going through Customize, it looks like it is the theme.

Is the CSS something that you are able to help with, or will I need to ask someone else?


Josh

  • Support Staff

December 28, 2016 at 8:59 am

We helped you last year with some other theming issues, and we can again if there’s a way we can view the registration page in a web browser.


Matt

December 29, 2016 at 4:54 am

That would be fantastic.

Link: https://www.battleonthebeach.co.uk/events/botb-2017-entry/
Access PW: H^*hl>


Josh

  • Support Staff

December 29, 2016 at 9:38 am

You add this to your custom stylesheet or into the Additional CSS panel of the Customizer:

fieldset {
  min-width: 0;
}


Matt

December 29, 2016 at 12:37 pm

That seems to be working perfectly, thanks.

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