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Registration Auto-Fill Issues

Posted: January 1, 2020 at 10:40 pm

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texashauntersgroup

January 1, 2020 at 10:40 pm

Greetings,

I am being told of issues while people are registering if fields are auto-filled by the browser or device. For example if Country and State are selected by auto-fill when you attempt to submit the registration the application thinks they are not set and displays the red error message next to each. If you then manually select a different one from the drop-down and then manually change it back to the correct one it goes through.

Is there a way to make auto-filled fields be accepted or perhaps prevent fields during registration from being auto-filled?

Let me know if you have any questions. Thank you!


Josh

  • Support Staff

January 2, 2020 at 11:49 am

May I ask which browser does this happen with, and does it happen if you temporarily preview a default theme? You can test out a preview of a default theme with the WordPress Customizer theme selector (just don’t publish the changes).


texashauntersgroup

January 7, 2020 at 10:07 pm

Greetings Josh,

Thank you for responding. Fortunately, I think this is a non-issue. I have tried to recreate the issue again on my end and was not able to. The mobile user who also reported it has not been helpful in collecting information so I think it may have been user error on their part. Please go ahead and close this out. Thank you!

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