Registration Approved Email sent only to Completed Registration

Posted: July 26, 2016 at 10:44 am

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July 26, 2016 at 10:44 am

Hello,
I have been having issues with registrants receiving the “Registration Approved” email even though they never payed.

Is there a way to set it up that a registrant only receives the “Registration Approved” email once their registration is completed and they completed the payment process?

Thanks in advance

Rachel

Josh

Support Staff

July 26, 2016 at 2:43 pm

Hi Rachel,

Yes. What you do is set the Default Registration Status option to be Pending Payment. You’ll find the Default Registration Status in the Event Registration Options box (on the page where you edit the event).

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Registration Approved Email sent only to Completed Registration

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