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fredricretzko
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March 7, 2020 at 4:00 pm
After a registrant has completed their registration process, regardless of payment status, is there a way for the registrant to re-open/edit/update their registration details?
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Tony
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March 9, 2020 at 5:19 am
Hi there,
If they finalized the registration, meaning they selected either an online or offline payment method then you can use one of the messages triggered to send a link they can use to edit their registration details.
For example, in the Registration Approved email:
Event Espresso -> Messages -> Default message template -> Registration Approved -> Edit Registrant.
Add the [RECIPIENT_EDIT_REGISTRATION_LINK] link within that template to include a link they can use to edit the details.
The same can be done within the Pending Payment template although because that template is sent to the Primary registrant only, you need to use:
[PRIMARY_REGISTRANT_FRONTEND_EDIT_REG_LINK]
The receipt template also includes the above link by default, the user has access to that on the thank you page when the click to view the order confirmation.
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