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WWBIC
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June 24, 2020 at 8:17 am
When registrants receive notification emails, the messages they receive do not show the correct [CO_EMAIL] email address as the “From” address (although we set up the template to do so). The [CO_EMAIL] address does appear properly as the “Reply-To” address. Any idea why it’s not appearing as the “From” address?
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Tony
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June 24, 2020 at 8:26 am
Hi there,
When EE ‘sends’ an email it passes it over to wp_mail() to do it’s thing. wp_mail() is filtered meaning other plugins can hook in and change the values used and that’s most likely what is happening here.
EE sets both the ‘From’ and ‘Reply-To’ headers to exactly the same value, like this:
$from = $this->_from;
$headers = array(
'From:' . $from,
'Reply-To:' . $from,
'Content-Type:text/html; charset=utf-8',
);
But something else can be hooking into wp_mail after EE has set it’s values and changing them.
Are you using an SMTP plugin or transactional email service with the site?
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WWBIC
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June 24, 2020 at 10:02 am
Thanks, Tony. We’re using the Mailjet plugin.
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Tony
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June 25, 2020 at 4:47 am
Ok, so check your sending setting with Mailjet:
https://www.mailjet.com/guides/wordpress-user-guide/plugin-settings/
Somewhere within your email setting something is set to use a different from address.
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