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Registrant details not forwarded to Skype or passed on incorrectly?

Posted: September 14, 2016 at 1:27 am

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torpbookings1

September 14, 2016 at 1:27 am

When someone registers with an event stripe does not receive the full information set and does not send email receipt.

Stripe only captures the following data:

ID:
Name: (which is actually an email not a name)
Number:
Fingerprint:
Expires:
Type:

How do we make it so Stripe receives the email in the correct field, receives the name of registrant (the description in stripe is actually the venue they selected, not the name of the registrant)?

I also do NOT want to have everyone who registers to have to re-enter their name etc under settings “Collect the user’s billing address?”. This is too much after our long form and surely, unnecessary.

Please advise.

WordPress Version:
4.6.1
PHP Version:
5.4.45
MySQL Version:
5.5.50
Event Espresso Version:
4.9.8.p
WordPress Address (URL):
http://www.trafficoffendersprogram.org.au
Site address (URL):
http://www.trafficoffendersprogram.org.au


Josh

  • Support Staff

September 14, 2016 at 4:44 pm

I also do NOT want to have everyone who registers to have to re-enter their name etc under settings “Collect the user’s billing address?”. This is too much after our long form and surely, unnecessary.

It turns out that the current implementation requires capturing the Billing Name to send the billing name over to Stripe (instead of the email address). I can put in a request to add an option so the Stripe gateway sends over the First + Last name of the Primary Attendee. If you’re interested in sponsoring the adding of this option, you can reach the feature development planners via this form:

If you’d like to sponsor this feature, you can get the ball rolling by filling out this form:

https://eventespresso.com/rich-features/sponsor-new-features/

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