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Registrant CSV Report Bug

Posted: May 2, 2017 at 11:58 pm

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Chuah

May 2, 2017 at 11:58 pm

Hi,
I have set the register form for Age grouop like: 15-20, 21-30, 31-40

But when i export the CSV report, inside in display the symbol like this
15 ?€? 19
45 ?€? 49
35 ?€? 39
25 ?€? 29
50 ?€? 54
25 ?€? 29
35 ?€? 39
40 ?€? 44
40 ?€? 44
55 ?€? 59
40 ?€? 44

Please asssit help

Thanks


Tony

  • Support Staff

May 3, 2017 at 11:09 am

Hi there,

What program are you viewing the CSV within?


Chuah

May 3, 2017 at 8:56 pm

Hi,
We using MS Excel to open it

Thanks


Tony

  • Support Staff

May 4, 2017 at 9:55 am

It sounds like the version of Ecel your using isn’t using UTF-8 for the CSV.

Try importing the data into the workbook and see if it works then, see here:

http://stackoverflow.com/questions/17953679/how-to-correctly-display-csv-files-within-excel-2013

Or:

http://blogmines.com/blog/how-to-import-text-file-in-excel-2013/

Make sure you set UTF-8 on step 1 for file origin and comma as the delimiter in Step 2

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