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Register For This Event Code not working

Posted: January 29, 2017 at 5:45 pm

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Andrea DePompei

January 29, 2017 at 5:45 pm

I have used this code in the past for all events : [ESPRESSO_CART_LINK event_id=”22″ anchor=”Register for This Event” direct_to_cart=1 moving_to_cart=”Redirecting to booking…”] and now I get this error: It looks like you are attempting to refresh a page after completing your registration or your cart is empty. Please go to the events page and try again.

I had figured the main issue was my support license key – which I also sent a support ticket about. Can you please help me resolve this issue for my client. Thank you.


Lorenzo Orlando Caum

  • Support Staff

January 30, 2017 at 6:11 am

Hello,

What version of Event Espresso 3 and the multiple events registration add-on are you currently running for your project?

If this was previously working and recently stopped, then it could be a conflict with a new plugin. Does it work as expected if you temporarily deactivate other plugins?


Lorenzo


Andrea DePompei

January 30, 2017 at 8:46 am

Lorenzo,

No new plugins have been added and things were working. We are running WP 4.6.3 and there is an update available. I figured things stopped working because we needed to upgrade the plugin – so I paid for the upgrade/support license key…which didn’t change so nothing is auto updating like it says it should. I have another post about the key itself. Is there anyway you can look into the support key I have and issue a new one so my plugin will update automatically? Thank you.


Lorenzo Orlando Caum

  • Support Staff

January 30, 2017 at 11:45 am

Hello,

Please reach out to us privately through our contact page:

https://eventespresso.com/contact/

Also, do let us know the software that you are using for your project in your message.

For example, you have a question about the multiple event registration add-on but that add-on is not included in the personal support license for Event Espresso 3.


Lorenzo

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