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cazarinint
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February 25, 2021 at 11:50 am
Hello,
I would like to report a bug on the registration view dashboard.
When I sort by name, only part of the event registrations are showing in the view (For example when sorting A-Z it stops at R and doesn’t allow you to click to the next page).
I changed screen options from “show 300” to “show 100” and it still didn’t show all.
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cazarinint
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March 3, 2021 at 9:43 am
The problem is with getRegistrationModel within the plugin. It seems to be in the loop we’re only getting to the alphabet of “R”.
EE4 has it’s own loop function named get_attendees and that seems to be the bug due to the cancelled entries. When you follow the process
– order by name
– check the last page
The last entry is for person with last name starts with R instead of Z!
If you check the last page you will see it only some of the letters. If you reverse the alphabet and do the same the Z is at page one and “H” at page 95 for example. (20 per page).
Video of this behavior: https://www.screencast.com/t/GoBfMul1CX
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Tony
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March 5, 2021 at 4:32 am
Hi there,
Thank you for the additional details (and video).
However, I don’t understand this part:
EE4 has it’s own loop function named get_attendees and that seems to be the bug due to the cancelled entries.
Which cancelled entries are you referring to?
One of my test sites currently has ~2,700 registrations and sorting by name works as expected so just trying to narrow this down a little more.
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cazarinint
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March 5, 2021 at 7:28 am
Hello, Tony.
One of our developers was reviewing the bug and stated that EE4 has a function in the loop named get_attendees which sorts the users. I am not sure why the sort feature on our website is not working properly we have over 1800 and when sorting it stops at R and can not see the remaining users.
The only way we can see the remaining users is if you are on page one and descend the sort so Z starts first.
Is it possible we can make you a temp user on the website so you can troubleshoot further?
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Tony
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March 5, 2021 at 4:47 pm
One of our developers was reviewing the bug and stated that EE4 has a function in the loop named get_attendees which sorts the users.
That it does, but not on the registration output, that’s used for the Contact list (the ‘Contact List’ tab shown on the Registrations section).
The section used for the registration list table uses get_registrations() in the same file, which then uses EventEspresso\core\domain\services\admin\registrations\list_table\QueryBuilder to generate the query.
Again, there’s no actual ordering within the function it just passes the order by to the query.
The only way we can see the remaining users is if you are on page one and descend the sort so Z starts first.
Try sorting by First Name rather then Last and see if that is any better.
To do that click to sort the registrations and then value in the address bar:
&orderby=ATT_lname&order=asc
Change that to:
&orderby=ATT_fname&order=asc
Then try:
&orderby=ATT_fname&order=desc
Are the registrations sorted correctly then?
Is it possible we can make you a temp user on the website so you can troubleshoot further?
I’ll happily take a look but if this turns out to be an issue from another plugin or the host you’ll need to purchase a support token for us to investigate further.
You can send temp login details using this form:
https://eventespresso.com/send-login-details/
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