Support

Refund

Posted: April 25, 2022 at 3:33 pm

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ptcbowmans1

April 25, 2022 at 3:33 pm

Please refund purchase of Invoice #61857. I have worked the last 24 hours trying to make the very basics of this plugin work with my site and continue to receive notifications of site technical errors pointing to this plugin as the problem. There is also no way to import events in bulk from other calendars in a way that is remotely helpful to me with approximately 1000 existing events and trying to create a new event, the required attendee registration fields are impossible to control. Every attempt I have made even for myself errors out as fields do not match. I do not have time to give this additional troubleshooting time. It has been a NIGHTMARE


Tony

  • Support Staff

April 27, 2022 at 3:56 am

Hi there,

I can help work through the errors you are getting on the site if you would like to try?

However, I can confirm there is no method to import events into Event Espresso 4 at this time. The attendee fields I would need to see on the site itself as that’s not normal behaviour so I’m not sure what is happening there without viewing an event.

I’m more than happy to help get this up and running with you if you would like to work through the above but if not I’ll request the sales team issue your refund for you.

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