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Refund? It turns out that there’s a feature they need that EE doesn’t provide

Posted: November 1, 2015 at 2:44 pm

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Alec Julien

November 1, 2015 at 2:44 pm

Hi all. I bought a license for a client of mine, and it turns out that there’s a feature they need that EE doesn’t provide. (Custom donation fields.) Shame on them for not telling me what they needed; shame on me for buying something prematurely. So I realize this might not be a straightforward case for a refund, but I thought I’d check anyway. Would you be amenable to offering me a refund?


Tony

  • Support Staff

November 2, 2015 at 2:52 am

Hi Alec,

Sorry to hear that Event Espresso isn’t the right choice for you, we are working hard to include the features with the most requests.

You can find our refunds policy here, there you will find a link to request a refund. If you can provide the details requested a member of our sales team will be in touch.

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