Support

May 19, 2014 at 3:31 am

Hi Gijsbert,

The reason for this is likely due to the Registration End date still being valid.

For example if you edit this event:

http://www.sintjansberg.be/event-registration/?ee=55

What is the ‘Registration End’ date for that event?

I’m guessing when the events were created using the Recurring Events Manager the option ‘Yes (all created events are available for registration between the above registration dates).’ was chosen? – http://take.ms/hmNxW

Apologies for the questions, I just want to confirm before offering a solution.

May 19, 2014 at 5:42 am

There are a couple of options to fix this.

You could manually alter each events registration end date to match that events start/end date. If you want the event to close and be removed on the day of the event set the registration end date to match the event start date.

REM has another option when creating the events, ‘No (each event’s registration start and end dates will be incremented according to a formula).’ – http://take.ms/vMgLH

Which can be used to create events which ‘roll’ the registrations dates with the event. (I can explain this in further details if you prefer this option?)

However, we currently have a new version of the Recurring Events Manager available through the Pre-Release Channel which has a new option to allow you to fix these events easily.

If you would like to try this version you’ll I would recommend performing a full site back-up, we have a guide available here:

https://eventespresso.com/wiki/how-to-back-up-your-site/

You’ll then need sign up to the Pre-release channel, download the latest PR version of REM from the Pre-release section on Your Account Page (http://take.ms/cQwZ3), de-activate & delete the current version of REM and upload/activate the PR version.

If you then edit the event previously linked:

http://www.sintjansberg.be/event-registration/?ee=55

Select ‘All Events in the series’ – http://take.ms/JORRR

You’ll find an extra option within REM, ‘Registration closes on event start’ – http://take.ms/iLRwS

That option only works with ‘Yes (all created events are available for registration between the above registration dates).’ but tick the checkbox and look at the event dates in the response window.

Here’s an example of mine – http://take.ms/9zCdd

See in the example how checking the checkbox sets the registration end date to match the event start date.

As this is a test version be sure to check all the dates within that window are correct and then update the event series.

That should then set the event dates correctly and removed the expired events.