Support

Home Forums Event Espresso Premium Recurring Dropdown Template – Select a Date button not showing

Recurring Dropdown Template – Select a Date button not showing

Posted: March 20, 2014 at 1:24 pm

Viewing 6 reply threads


Anthony Snippe

March 20, 2014 at 1:24 pm

We just bought and installed the Recurring Dropdown Template plugin and have used it on a page but only “Register” is showing for a recurring event that has many dates. We have the business license for this site and have recurring events and custom templates addons installed.

Shortcode being used:
[EVENT_CUSTOM_VIEW event_category_id=”fundraiser-1394132019″ template_name=”recurring-dropdown”]

Is there a setting somewhere that has to be adjusted?
Any assistance appreciated.


Tony

  • Support Staff

March 20, 2014 at 2:13 pm

Hi Anthony,

There should not be any settings that need to be adjusted.

Can you link us to the page with the shortcode mentioned above please?


Anthony Snippe

March 20, 2014 at 2:44 pm

The site is under development and requires a userid and password to get in – or have your IP address preset in the environment. Is there a way to send you info in private message? or send me your IP address in a private message?


Tony

  • Support Staff

March 20, 2014 at 2:49 pm

Hi Anthony,

If you use this form to provide the details, once received I will reply with my IP address also:

https://eventespresso.com/send-login-details/


Tony

  • Support Staff

March 21, 2014 at 5:26 am

Hi Anthony,

If you go to your /event-list/ page you can see the template working there.

As you are limiting the shortcode to use a specific category (fundraiser-1394132019) I suspect you have not added all the events within the recurring series to this category. You’ll need to do this in order for the dropdown to work as expected.

The Custom Template Add-on loads the events using the shortcode parameters provided and then calls the template specified, which in this case is the Recurring Dropdown Template. This template then checks to see if the events are in a ‘recurring series’, if so it groups them together and displays only the dates. If the above is correct then only 1 event is loading and so the template can only display that single event.

Does that make sense?


Anthony Snippe

March 21, 2014 at 1:55 pm

Yes, you were correct.

Now there is a display problem on the detail page after selecting one of these events – only since this plugin was installed – was working fine before.


Tony

  • Support Staff

March 22, 2014 at 3:46 am

Hi Anthony,

The [ESPRESSO_EVENTS] shortcode has been wrapped within Pre tags.

Edit the Page, switch the Editor to Text mode and removed the opening and closing Pre tag from around the shortcode, then Update the page.

Viewing 6 reply threads

The support post ‘Recurring Dropdown Template – Select a Date button not showing’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso