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Reciepts not issued

Posted: March 29, 2019 at 10:15 pm

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keoatalig7

March 29, 2019 at 10:15 pm

There have been several customers who have not received receipts from their purchase. How can I resend a receipt with the appropriate confirmation numbers?


Tony

  • Support Staff

    •

April 1, 2019 at 4:44 am

Hi there,

Can you clarify which ‘receipt’ you are referring to please?

Do you want a receipt of payment from your payment provider? (EE doesn’t send those)

Or do you want to send the user to the EE ‘Receipt/Order confirmation’ so they can download it as a PDF?
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Status: closed

Updated by Tony 5 years, 8 months ago ago

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