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Receiving Incorrect Test Email for Not Approved Registration Email

Posted: November 3, 2016 at 3:00 pm

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DestinationMarketing

November 3, 2016 at 3:00 pm

I have created a template to send Primary Registrants an email for Not Approved Registrations. The preview is exactly how it should look, but when sending a test email, I receive an email that looks completely different and is titled “Registration(s) Require Approval and says The following registration(s) require your approval.

Is there an issue with the Test Email function or is there a field I am missing somewhere that needs to be changed?

Thanks!


Lorenzo Orlando Caum

  • Support Staff

November 4, 2016 at 11:32 am

Hello,

A team member confirmed that issue and created a bug report so we can get that corrected.

In the interim, here is an alternative way to test.

Go ahead and create your event with all the information that you need. Then publish it. Afterwards, click the duplicate button from the event editor and then a copy of the event will be created.

You can use that test event for testing (e.g. try a registration in another web browser) and then you can set the event to draft when you are finished.

Draft means that it will be available to your team but will not be seen by public visitors (e.g. registrants/attendees for your events). Afterwards, then you can move the testing event to the trash.


Lorenzo


Josh

  • Support Staff

November 29, 2016 at 1:50 pm

Update: Event Espresso 4.9.22.p includes a fix so the correct template is used when using the Test message feature.

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