Support

October 7, 2024 at 11:16 am

Hi,
Receipt links in purchaser emails generated by [RECEIPT_URL] shortcode are sending the user to the site homepage. I’ve had this issue before, but this time it’s different. I have checked the following:
1 disabled all plugins except Event Espresso (latest version)
2 switched theme to vanilla Twenty Twenty-Four
3 reset message templates to defaults
4 no security plugins on the site
5 Receipt messages are active in Event Espresso -> Messages -> Settings as well as the message itself
6 mod_sec is enabled, and the host is looking at adding some rules.
7 no PHP errors

I’ve just discovered that some receipt links from last year are working which I did not expect.

Any help appreciated.