|
ChiroEurope
|
April 23, 2022 at 12:14 pm
Hi, need advice on how best to do this. My tickets are always paid in full, so do I deactivate recipts or invoices? Or is it not important.
The transaction number becomes the recipt / invoice number, and cannot be reset each year? Ideally I would want to start from 0001 each year, but from other forums I do not think this is possible? [COMPANY] Invoice for Transaction: CE2022-[TXN_ID]
Is it practical to do the above as a yearly workaround? (not a coder so seemed an easy option)
TIA. Craig
|
|
Joao Victor
|
April 27, 2022 at 11:07 am
Hi Chiro!
Thanks for contacting us today.
You will find my answers to your questions in bold below:
>My tickets are always paid in full, so do I deactivate recipts or invoices? Or is it not important.
Event Espresso should still work if invoices/receipts are deactivated. If it’s not useful on your website, go ahead and disable it on Dashboard > EventEspresso > Messages > Settings > HTML > Drag and Drop the “Invoice” and “Receipt” to the Inactive Message field on the right.
The transaction number becomes the recipt / invoice number, and cannot be reset each year? Ideally I would want to start from 0001 each year, but from other forums I do not think this is possible? [COMPANY] Invoice for Transaction: CE2022-[TXN_ID]
It’s not possible to reset the transaction number each year. The TXN_ID is the ID of each transaction which must be unique and its value auto increments each time a user submits the ticket selection.
Is it practical to do the above as a yearly workaround? (not a coder so seemed an easy option)
A workaround is to remember to replace 2022 yearly in the invoice, but just be aware that a customer registered in 2022 who downloads the invoice again will see 2023 coming from the new template, except by this detail, it should work fine.
Let me know if you have any further questions!
|
