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Receipt Customization?

Posted: September 26, 2019 at 9:59 am

Viewing 5 reply threads


Zachary Young

September 26, 2019 at 9:59 am

I’m selling tickets to 1 event with 3 different ticket variations:
https://merakiceus.com/events/ageism-elder-abuse-and-ethical-challenges/

How do I customize the user’s receipt to display which of the 3 tickets they purchased and the date and location for that specific ticket?


Tony

  • Support Staff

September 26, 2019 at 3:11 pm

Hi there,

Event Espresso does not use ‘datetimes’ as locations so currently, an Event can have a single venue assigned separately from datetimes.

Most of the information you need should already be included in the receipt, with the exception of the datetime name (your location).

If you go to Event Espresso -> Messages -> Default message templates -> Receipt -> Edit Purchaser you can edit the details there.

To add the datetime name in the list you can go to the DATETIME_LIST section and add the [DTT_NAME] shortcode, for example, you may change that section to use something like:

<li>
    <strong>[DTT_NAME]</strong>: [DATETIME_START] - [DATETIME_END] ([DATETIME_TIMEZONE])
</li>

https://monosnap.com/file/uuunQH1xDh7xOOhr9PmrmYtvVfpq8m

Is tat what you are looking for?

If now can you add a link to a receipt I can view and provide more specific details on what you want to do, please?


Zachary Young

September 27, 2019 at 7:20 am

I tried that and got the following error:

An error has occurred:

The following shortcodes were found in the “[EVENT_LIST]” field that ARE not valid: [DTT_NAME],[DATETIME_START],[DATETIME_END],[DATETIME_TIMEZONE]

Valid shortcodes for this field are: [EVENT_ID], [EVENT], [EVENT_NAME], [EVENT_PHONE], [EVENT_DESCRIPTION], [EVENT_EXCERPT], [EVENT_LINK], [EVENT_URL], [VIRTUAL_URL], [VIRTUAL_PHONE], [EVENT_IMAGE], [EVENT_IMAGE_*], [EVENT_TOTAL_AVAILABLE_SPACES_*], [EVENT_TOTAL_SPOTS_TAKEN], [EVENT_FACEBOOK_URL], [EVENT_TWITTER_URL], [EVENT_META_*], [REGISTRATION_LIST_TABLE_FOR_EVENT_URL], [TICKET_LIST], [VENUE_TITLE], [VENUE_DESCRIPTION], [VENUE_URL], [VENUE_DETAILS_URL], [VENUE_IMAGE], [VENUE_PHONE], [VENUE_ADDRESS], [VENUE_ADDRESS2], [VENUE_CITY], [VENUE_STATE], [VENUE_COUNTRY], [VENUE_FORMATTED_ADDRESS], [VENUE_ZIP], [VENUE_META_*], [GOOGLE_MAP_URL], [GOOGLE_MAP_LINK], [GOOGLE_MAP_IMAGE], [PRIMARY_REGISTRANT_FNAME], [PRIMARY_REGISTRANT_LNAME], [PRIMARY_REGISTRANT_EMAIL], [PRIMARY_REGISTRANT_REGISTRATION_ID], [PRIMARY_REGISTRANT_REGISTRATION_CODE], [PRIMARY_REGISTRANT_PHONE_NUMBER], [PRIMARY_REGISTRANT_ADDRESS], [PRIMARY_REGISTRANT_ADDRESS2], [PRIMARY_REGISTRANT_CITY], [PRIMARY_REGISTRANT_ZIP_PC], [PRIMARY_REGISTRANT_ADDRESS_STATE], [PRIMARY_REGISTRANT_COUNTRY], [PRIMARY_REGISTRANT_REGISTRATION_DATE], [PRIMARY_REGISTRANT_FRONTEND_EDIT_REG_LINK], [PRIMARY_REGISTRANT_ANSWER_*], [PRIMARY_REGISTRANT_TICKET_LIST], [PRIMARY_REGISTRANT_DATETIME_LIST], [PRIMARY_REGISTRANT_QUESTION_LIST]


Josh

  • Support Staff

September 27, 2019 at 8:16 am

Hi,

You actually need to put the above into the [DATETIME_LIST] section, you cannot put the above into the [EVENT_LIST] section.


Zachary Young

September 27, 2019 at 9:20 am

That worked, thank you!


Josh

  • Support Staff

September 27, 2019 at 9:28 am

You’re welcome!

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