|
David Gybels
|
March 9, 2015 at 1:11 pm
Hello there.
I just noticed that when you download a PDF version of the receipt or invoice you won’t get the same lay out you view in html. You will get a page with no styling and missing links for images.
When I look at the message settings for PDF’s it’s totally empty and can’t seem to find a way to add receipts or anything else to the PDF settings.
|
|
Lorenzo Orlando Caum
|
March 9, 2015 at 1:23 pm
Hi, the PDFs are built from the HTML templates that are used so they don’t have separate templates. A PDF generator converts them.
The settings page that you are referring to is to disable or enable the PDF option.
Can you provide a link to an invoice so we can take a look?
This would be the invoice link that opens in your web browser.
—
Lorenzo
|
|
David Gybels
|
March 9, 2015 at 1:48 pm
Here is a link: http://thoccademy.com/wp-content/uploads/2015/03/THoCC-bvba-Receipt-for-Transaction_-73.pdf
|
|
Lorenzo Orlando Caum
|
March 9, 2015 at 2:32 pm
Hi David, we’ll need a link to the invoice URL (the html one).
It also looks like several resources like images are missing. Are you on the latest software?
If not, could you backup your site and upgrade?
https://eventespresso.com/wiki/ee4-changelog/
—
Lorenzo
|
|
David Gybels
|
March 9, 2015 at 2:43 pm
Is this one ok? http://thoccademy.com/?ee=msg_url_trigger&snd_msgr=html&gen_msgr=html&message_type=receipt&context=purchaser&token=1-bd9e86ebb2e851b2deb1ded9b10f1649&GRP_ID=6&id=75
I have the latest version installed
|
|
Tony
|
March 9, 2015 at 2:48 pm
Hi David,
Can you check with you host if fopen() has been disabled?
The DOMPDF library that Event Espresso uses to generate the PDF’s uses allow_url_fopen, this will need to be enabled on your site if has been disabled.
|
