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reCaptcha not working

Posted: January 7, 2014 at 1:49 pm

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wendeth rauf

January 7, 2014 at 1:49 pm

Event Espresso – 3.1.34.1.P
I’ve looked through the thread, and didn’t find a solution:

We were getting slammed with spam, so I turned on reCaptcha, it worked for a week or so now it won’t show on the page, it says there’s an error. We never did anything with it, other than turn it on. It is happening to all of our users regardless of browser. I’ve also tried to do it (not logged in) and getting the same problem.

http://www.foajonesboro.org/home/espresso_events/?ee=132


Tony

  • Support Staff

January 7, 2014 at 2:10 pm

Hi wendeth rauf,

You need to register for the reCaptcha serivce here http://www.google.com/recaptcha

Then input your public/private keys (give once registered) in the options within Event Espresso -> General Settings. http://d.pr/i/ec9n

If you already have these keys in place, please recheck they are the correct keys.


wendeth rauf

January 8, 2014 at 1:19 pm

thanks, that worked well. I had found that from a google search, but wasn’t confident it would be what I should for this plug in.

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