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ReCaptcha

Posted: November 26, 2019 at 8:10 pm

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Kerry@novalda.com

November 26, 2019 at 8:10 pm

Hi, we just put our course registration out today and people were getting errors on ReCaptcha. Unfortunately I don’t know what the errors said. I disabled it in the Registration form settings after reading some of your answers on the forum. We are using the Divi theme which has a captcha in it’s contact form. Some of those forum entries are older so I’m wondering if this problem has been sorted out yet. I could replace the Divi form with a different one that uses the same google ReCaptcha, but am hesitant to start playing around with it since we have just opened the registration. I have installed the bat bots plugin you mentioned as well, but I see that there is a bad bots blocker right in the EE plugin now. What is your recommendation on dealing with this in 2019? Thanks!


Tony

  • Support Staff

November 27, 2019 at 3:22 am

Hi there,

We recommend using ReCaptcha, the bot detection built into EE is a basic means of preventing bot registrations but ReCaptcha is a much better system.

Can you re-enable ReCaptcha so I can take a look and see what error is being thrown?

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