|
Antonie Geerts
|
March 9, 2015 at 8:41 am
Hi i am using event espresso EE3 on one of my website and i am facing a problem during the payment process for a event registration i want to implement the Realex payment over here . does it allow the testing environment like i am trying with some testing credit card no. for payment but its giving error “Please contact the merchant whose goods or services you are purchasing and give the error message below.
Error 508
Transaction not supported. Please contact support.”
Please have a look into this.
Thanks
neeraj@xicom.biz
|
|
Lorenzo Orlando Caum
|
March 9, 2015 at 11:24 am
Hi, that error message does not look familiar so I ran some searches on it.
I found a prior support post in our support forums where it could be caused by this:
Invalid timestamp: { Too many characters }
However, that was from 2012 and was already fixed. I then ran some searches in Google and found this:
Incorrect hash – check your code and the Developers Documentation.
It looks like error code 508 is used for multiple cases.
Do you see the same error in live / production mode?
If it doesn’t happen, then you may need a separate account for testing purposes:
https://resourcecentre.realexpayments.com/forum/viewtopic.php?f=2&t=60#p164
—
Lorenzo
|
