Posted: February 4, 2015 at 10:15 pm
Hello! Event Espresso 4.6 has been released. Something not working as expected? We are here to help! Are you planning on upgrading from an older version of Event Espresso 4? See the tips below: 1) Backup your WordPress: https://eventespresso.com/wiki/how-to-back-up-your-site/ 2) Upgrade to the current version of WordPress 3) Then upgrade Event Espresso 4 through your WP dashboard (WP-admin). 4) You’ll be prompted to migrate your data to the current version. Go ahead and migrate your information. 5) If needed, also update your add-ons to the latest versions. If you need to manually update, then be sure to remove the old versions via SFTP or FTP. Then transfer the new files and folders using your SFTP or FTP client. Do not overwrite the existing files and folders! Already upgraded to the latest version of Event Espresso 4.6.x and something isn’t working? See the recommendations below: 1) Is WordPress up to date? 2) Are your Event Espresso 4 add-ons up to date? 3) Have you tried temporarily deactivating other plugins to rule out a conflict? Issue still occurring? Please see the known issues list in the reply below! |
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KNOWN ISSUES Last updated – February 17, 2015 @ 1:25pm EST 1) I’ve upgraded and the Event Espresso admin pages are blank. Solution: Update WordPress to its current version. 2) A PHP warning related to EEH_Autoloader.helper.php Warning: Invalid argument supplied for foreach() in /.../wp-content/plugins/event-espresso-core-reg/core/helpers/EEH_Autoloader.helper.php on line 183 Solution: Update to Event Espresso 4.6.3 or the newest release 3) A pop up error may appear related to EE_SPCO_Reg_Step_Attendee_Information EE_SPCO_Reg_Step_Attendee_Information – _verify_critical_attendee_details_are_set_and_validate_email – 859 form_section_validation.js:25 Uncaught ReferenceError: ee_form_section_vars is not defined Solution: Update to Event Espresso 4.6.2 or the newest release 4) Registration checkout page is blank Solution: Update to Event Espresso 4.6.2 or the newest release 5) Translations are partially working Solution: Update to Event Espresso 4.6.8 or the newest release 6) Registrations in the registrations overview screen link to the same transaction Solution: Update to Event Espresso 4.6.1 or the newest release 7) Registrations cannot be manually added through the WP dashboard Solution: Update to Event Espresso 4.6.2 or the newest release 8) Compatibility issues with the Fudge theme Solution: Update to Event Espresso 4.6.2 or the newest release 9) New countries cannot be added to registration checkout Solution: Update to Event Espresso 4.6.8 or the newest release 10) Radio button questions and checkmark questions do not show the red asterisk when they are set to required Solution: Update to Event Espresso 4.6.8 or the newest release 11) Nothing in your event queue message Solution: Update to Event Espresso 4.6.4 or the newest release Additional recommendations for getting help a) Don’t see your issue above? We can still help you. Create a new support post and describe your issue to the best of your knowledge. Be sure to include your version of Event Espresso 4 and let us know if you have tried any troubleshooting steps (e.g. tested with other plugins deactivated, etc). b) See an existing issue on our support forums that sounds similar to the problem that you are facing? Help us prevent confusion by creating your own support post and providing a link to the existing support post that you found. c) Remember that we are here to help you get back on track. Kindness and patience is appreciated! |
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