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Quickbooks gateway not processing??

Posted: April 4, 2017 at 7:38 pm

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Joe Mangrum

April 4, 2017 at 7:38 pm

I’ve deactivated it for now and using paypal but want to get it up and running??site

qb

The only thing is I have a https but not sure if its dedicated, and not sure why its not enabling on the site ??

Is there a special procedure for enabling https??


Josh

  • Support Staff

    •

April 5, 2017 at 7:06 am

Hi Joe,

A quick and easy way to enable https for your website is you install and activate the Really Simple SSL plugin.

https://wordpress.org/plugins/really-simple-ssl/


Joe Mangrum

April 5, 2017 at 10:18 am

Thanks Josh,
Is that why Quickbooks is not processing though? Because its not https ??

Just trying to get the root problem, will have to try this out on off hours as not to disrupt the site visitors fees etc will need to be changed for moving from paypal to quickbooks

I also contacted dreamiest about the ssl being dedicated..


Joe Mangrum

April 5, 2017 at 10:18 am

Dreamhost sorry


Josh

  • Support Staff

    •

April 5, 2017 at 11:07 am

Hi Joe,

I don’t know why Quickbooks isn’t processing. You can go to Event Espresso > Payment Methods > Logs and check any payment logs for transactions that used the Quickbooks payment method. You may find an error code in one of the log entries there.

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Updated by Josh 7 years, 9 months ago ago

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