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adijeff
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August 7, 2023 at 8:57 am
I have some addition registration questions, and I see this:
https://imgur.com/a/e15hKGF – the dropdown is set to “Required” but the text under it says “Required is set to optional, and this field is disabled, because the question is Admin-Only.”
The question is not admin-only (the admin only option is unticked)
Also, is there a way to test the registration process before going live?
Thanks for any help.
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Tony
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August 7, 2023 at 9:14 am
Hi there,
I have some addition registration questions, and I see this:
https://imgur.com/a/e15hKGF – the dropdown is set to “Required” but the text under it says “Required is set to optional, and this field is disabled, because the question is Admin-Only.”
Looks like something has changed within the HTML and our JS used in the registration form needs to be updated, it’s a visual issue and we’ll get it fixed.
Also, is there a way to test the registration process before going live?
Without this coming across the wrong way, just register onto the event to test it then cancel/delete the registration?
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adijeff
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August 8, 2023 at 2:09 am
Thanks Tony. I am struggling with registering for this event, I can’t seem to get past the ticket screen. There is a custom registration process on this site, and I wonder if the update to EE5 has broken this. Is there a way to roll back to version 4 to see?
Thanks
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Tony
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August 8, 2023 at 4:40 am
This reply has been marked as private.
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adijeff
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August 17, 2023 at 9:00 am
Hi Tony,
Just to follow this up, there is a custom plugin that alters the ticket flow, and it was looking for an <a> link inside the ticket, but there was no link. This generated an error with the custom plugin code until I selected Events > Edit > Templates and changed “Show Ticket Details?” to “Yes”.
I am now using the latest version or EE and everything seems fine, now that setting has been changed.
Regarding testing the registration questions, I have to make the event and ticketing live in order to see the questions. It would be good to be able to do this privately first.
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Tony
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August 17, 2023 at 9:14 am
Regarding testing the registration questions, I have to make the event and ticketing live in order to see the questions. It would be good to be able to do this privately first.
Sorry, I don’t follow?
Did you publish the event privately to test?
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adijeff
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August 18, 2023 at 7:36 am
Oh no, how silly of me – it didn’t occur to me that was an option for events. Of course I could have published privately! I even said as much in my last message. I thought it would show as a private event in listings, but it doesn’t show at all, which is perfect! Sorry to waste your time.
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Tony
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August 18, 2023 at 7:47 am
You’re not wasting my time, that’s why I’m here and sometimes it just takes another set of eyes 🙂
Any further questions just let me know.
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