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JerryMc
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August 14, 2014 at 3:12 pm
I have several questions that are not showing up on the registration page despite their being checked on the Questions Groups.
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Dean
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August 15, 2014 at 1:54 am
Hi,
Can you provide a link to an event with missing questions please?
What questions are missing?
Are the question groups allocated in the event itself? Screenshot http://take.ms/USPvt
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JerryMc
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August 15, 2014 at 1:06 pm
Almost all of the events are missing questions. Here are two:
http://www.cardunaldogtraining.com/registration-checkout/?ee=_register
http://www.clipular.com/c/5638260785152000.png?k=taRz3yaQa3lnnOC-wlA_VCldISQ
http://www.cardunaldogtraining.com/registration-checkout/?ee=_register
http://www.clipular.com/c/6000985403031552.png?k=K_QNhDN65IRYvIQLGe3rhFZdQiI
Yes they are allocated to the groups as you can see by the screen shots.
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Lorenzo Orlando Caum
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August 15, 2014 at 1:53 pm
Can you post a screenshot of the primary attendee questions groups in the event editor (bottom right are of screen)?
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Lorenzo
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Lorenzo Orlando Caum
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August 15, 2014 at 2:38 pm
Thanks, that event has the agility question group enabled for the primary attendee.
I’m unable to figure out which event that is but are you seeing that question group on the front end of the site?
One other point, is that question groups are enabled on a per event basis. This means that if you had a similar event to this one, the agility question group would also need to be enabled on that event.
Another possibility is that you may have created similar question groups (very similar titles) — however, the actual questions may be different between the question groups which could explain why some are not appearing.
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Lorenzo
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JerryMc
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August 15, 2014 at 4:10 pm
I sent screen shots of each registration page. I do n ot have any other Agility Question Groups.
How can this be fixed?
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Lorenzo Orlando Caum
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August 15, 2014 at 7:19 pm
What is the event url?
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Lorenzo
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JerryMc
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August 16, 2014 at 2:33 pm
Lorenzo, that was all in the thread above. Here they are again. These are just two examples:
http://www.cardunaldogtraining.com/registration-checkout/?ee=_register
http://www.clipular.com/c/5638260785152000.png?k=taRz3yaQa3lnnOC-wlA_VCldISQ
http://www.cardunaldogtraining.com/registration-checkout/?ee=_register
http://www.clipular.com/c/6000985403031552.png?k=K_QNhDN65IRYvIQLGe3rhFZdQiI
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Lorenzo Orlando Caum
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August 16, 2014 at 7:29 pm
Hi, I’m looking for the actual event link. Which event is it on this page:
http://www.cardunaldogtraining.com/events/
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Lorenzo
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JerryMc
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August 17, 2014 at 12:51 pm
It’s happening on all but one event. so 16 of 17 events do not show all of the questions assigned to the group.
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Tony
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August 18, 2014 at 6:50 am
Hi Margaret,
Would it be possible for us to take a look at admin and view the setup please? If so could you create a temporary login and send the details using this form:
https://eventespresso.com/send-login-details/
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