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nfinity
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September 9, 2018 at 5:47 am
Hi,
I have problem with those shortcodes: QUESTION_LIST and RECIPIENT_QUESTION_LIST in Registration Approved Template. They are displaying nothing. I added them to Event Admin email template (QUESTION_LIST) and to Registrant template (RECIPIENT_QUESTION_LIST). But they are not working, nothing displayed in emails.
Why? Could you please help me?
Regards!
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Tony
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September 10, 2018 at 3:12 am
Hi there,
If you edit the Registration Approved template and check the QUESTION_LIST section (it’s the bottom section), what does it currently have in that section?
By default the Reg Approved message should call the QUESTION_LIST section from within the ATTENDEE_LIST – http://take.ms/kcOiJ
That shortcode QUESTION_LIST section – http://take.ms/ItyYq
That section loops over each custom question on the registration and outputs the details in that section for each individual question, parsing the shortcodes for that specific question in the loop.
So do you have the shortcodes to parse the details for the question in QUESTION_LIST and do you have the [QUESTION_LIST] shortcode called on the page (not that its called in ATTENDEE_LIST by default, meaning [ATTENDEE_LIST] needs to have been called to call that shortcode)
If you can add some screenshots of your template include the sections mentioned above I’ll check them over:
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
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