Support

February 23, 2024 at 7:47 am

I’ve been working with support and we came to they came to this conclusion when my confirmation form didn’t list the camp attendees. It only lists the parent who registered them:

The ‘camper name’ issue means you have our question groups set wrong.

Ok, so right now you have your ‘camper’ details being collected as custom questions and your collecting the Guardians First Name, Last Name and Email address using the 3 system questions built into Event Espresso. Thats the opposite to what it needs to be for your campers to show as registrants.

EE has 3 system questions that are required at a minimum to create a ‘registrant’. First Name, Last Name, Email.

Those 3 question are used to generate the registrant/attendee/camper for the ticket. You have them set to request the parent/guardian info so the ‘registrant’ will always show as the guardian.

You need to swap your questions around so you collect the ‘camper’ info using the system question and then collect the guardian info using custom questions.

Question from me —– I’m not totally sure I understand what you are saying to to, but if I do this, what happens to all the “dummy” registrations already in the system?