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Melanie Kusmik
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April 18, 2014 at 8:14 am
I upgraded a few weeks ago to 3.1.36.5P and when trying to edit an event, assigning a different set of question groups, I couldn’t find them. Several of the question groups do not display on the event edit page. However, the question groups I had previously assigned do still appear on the web “registration” page, http://techventurekids.org/event-registration/?regevent_action=load_checkout_page
My Groups questions are available on event edit page: http://screencast.com/t/NSNMzWAN2Dd
But none of the general questions are available on event edit page: http://screencast.com/t/agfr0Xneo
Event edit page (current): http://screencast.com/t/Fc45864X
Event edit page (new): http://screencast.com/t/LvclBglb
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Tony
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April 18, 2014 at 9:20 am
Hi Melanie,
Have you remove the original user that created those questions?
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Melanie Kusmik
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April 18, 2014 at 2:53 pm
no, it was the same user for all of them
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Lorenzo Orlando Caum
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April 18, 2014 at 3:11 pm
Hi Melanie,
Could you return to this event in the Event Editor for Event Espresso and save?
Then could you please provide a link to this specific event?
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Lorenzo
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Melanie Kusmik
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April 20, 2014 at 11:09 am
Here’s the link to the event in the editor: http://techventurekids.org/wp-admin/admin.php?page=events&action=edit&event_id=16
Full web URL: http://techventurekids.org/?page_id=31®event_action=register&event_id=16
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Lorenzo Orlando Caum
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April 20, 2014 at 1:49 pm
Hi,
It looks like those question groups were created under the tvkmin user account. If you create another question group with a WordPress admin account, are you then able to link it to an event?
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Lorenzo
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Melanie Kusmik
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April 22, 2014 at 6:50 pm
Yes a question group created by a new admin does appear in the event editor. What does this mean for current question groups – can they be re-assigned to the 2 admin users?
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Lorenzo Orlando Caum
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April 22, 2014 at 8:26 pm
Hi,
They can’t through the question group options but I looked at the database directly and this looks possible.
Could you backup your WordPress and then share a temporary WordPress admin login through the link below:
https://eventespresso.com/send-login-details/
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Lorenzo
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Melanie Kusmik
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April 23, 2014 at 4:40 pm
We backed up WP and I just sent you admin login!
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Lorenzo Orlando Caum
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April 23, 2014 at 5:11 pm
Thanks, I’ve responded. Go ahead and reply to that email notification.
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Lorenzo
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