|
namft
|
October 16, 2023 at 11:50 am
Ticket Notices have been sent out to participants (with a link to their ticket in PDF), but there is no QR code on the ticket. There is information about their registration and a pixel image of a person but no QR code.
|
|
Tony
|
October 16, 2023 at 12:04 pm
Hi there,
Please send me a link to a ticket so I can take a look.
You can mark your reply private and I’ll remove the link once viewed.
|
|
namft
|
October 16, 2023 at 12:37 pm
This reply has been marked as private.
|
|
Tony
|
October 16, 2023 at 1:16 pm
Ok, so what’s happening is the script tags are being converted to something else so the scripts are output to the page rather than used on the page. The blue links at the bottom of the page are scripts, those shouldn’t be there.
We fixed this in 5.0.10.p a while back, your site is currently running 5.0.9.p, if you update to the latest version the ticket QR’s should work.
|
|
namft
|
October 16, 2023 at 1:38 pm
Tony, thank you so much! that worked! I’m not sure why these updates are not occurring automatically, I had set them to update automatically. I apologize for the dumb questions!
|
|
Tony
|
October 17, 2023 at 9:05 am
There are no dumb questions so please, always feel free to ask!
I’m glad the above worked for you 🙂
|
