Support

Home Forums Event Espresso Premium QR Code and Bar Code doesn't scan to [REG_code]

QR Code and Bar Code doesn't scan to [REG_code]

Posted: February 24, 2015 at 8:02 am

Viewing 1 reply thread


NYSCC

February 24, 2015 at 8:02 am

We love ee4!

Now we just need some help to get the QR and bar code to resolve back to the [REG_code] entry on the exported .csv file that we’re providing to the onsite lead retrieval system company. On our test qr and bar codes, the scan returns a value 1-561daa527a74a80adc7d8b2d22d08f0d when the correct value would be 2339-108-1-561f0d.

Here’s the sample codes we’re using: https://nyscc.org/?ee=ee-txn-tickets-url&token=1-561daa527a74a80adc7d8b2d22d08f0d

Here are the fields returned on the .csv file (The [REG_code] included):
2471
2/19/15 13:14
2339-108-1-561f0d
1
0
USD
Approved
Complete
0
0
0
2015 Suppliers’ Day Attendee – Free Admission
5/12/15 9:00
Richard Wright
richard@blotter.com
384 13th Street
Brooklyn
11215
917-334-4357
Attend on May 13th
917-334-4357
None – Not a Member
Advertising/Marketing Agency
Product Development
Powders / Liquids
Less than 2 years
Kosher
Mobil
I AGREE Blotter, Inc.


Josh

  • Support Staff

February 24, 2015 at 12:56 pm

Hi there,

If you take a close look at the bar code, you’ll see that it’s returning the [REG_CODE], not the reg_url_link.

Currently the [QR_CODE] shortcode only stores the reg_url_link, so the QR code you are seeing is actually correct. It’s not supposed to return anything else. This is from the documentation for the [QR_CODE] shortcode:

This is a shortcode used for generating a qrcode for the registration. The only thing stored via this code is the unique reg_url_link code attached to a registration record.

You can add a custom QR Code by following this guide.

https://eventespresso.com/wiki/custom-qr-codes-for-tickets/

The guide shows how to build a custom QR code in place of using the [QR_CODE] shortcode.

Viewing 1 reply thread

The support post ‘QR Code and Bar Code doesn't scan to [REG_code]’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso