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QR and barcodes not printing or visible on any browser

Posted: August 15, 2023 at 7:38 am

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njdmava

August 15, 2023 at 7:38 am

The ticketing add-on is not adding the barcode or the QR to my tickets. I have looked at all the forums and tried the various fixes, they are not working. I have deleted the plugin and readded. Not sure how to move forward.


Tony

  • Support Staff

August 15, 2023 at 12:33 pm

Hi there,

Can you post a link to a ticket I can view, please?

You can mark your rely private if preferred.


njdmava

August 16, 2023 at 6:11 am

This reply has been marked as private.


Tony

  • Support Staff

August 17, 2023 at 9:37 am

Hmm OK, so the problem is the scripts are being output at the bottom of the page so they can’t parse your barcodes.

Can I take a look at this on your site? If so I’ll need both wp-admin and FTP credentials to add some code and debug.

If that’s OK you can send temp login details using this form:

https://eventespresso.com/send-login-details/

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